Frequently Asked Questions
sixbet FAQ — All Your Questions Answered
From opening an account to depositing via bKash, claiming bonuses, cricket betting and safe play — find simple and complete answers to all your questions about sixbet right here.
It is natural to have questions when using sixbet. This FAQ page has been created to give players in Bangladesh direct answers to the most common questions — from account registration and login to bKash and Nagad transactions, welcome bonus rules, details on cricket and slots games, and responsible gaming. Find your question in any of the sections below. If you do not find an answer, our 24/7 live chat support is always ready to help.
Account and Registration
To open an account at sixbet you need an active mobile number, a valid email address and a strong password. The registration process is available entirely in Bengali and can be completed in just a few minutes. You may be asked to provide your National ID or passport details later for account verification.
sixbet is only for people aged 21 and above. Underage individuals will not be permitted to register an account. Age verification is an essential part of our responsible gaming policy.
No. Under sixbet's rules, each person may open only one account. Attempting to create multiple accounts may result in all accounts being suspended and any funds deposited in them being forfeited. If you have trouble logging in, please contact live chat support.
Use the "Forgot Password" option on the sixbet login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you still have trouble, speak to the support team via 24/7 live chat.
For KYC verification you need to upload a clear photo of your National ID (NID) or passport along with a selfie of your face. Verification is usually completed within 24 hours. Withdrawals may be limited until verification is done. sixbet keeps all information secure.
Deposits and Withdrawals
sixbet currently supports five popular deposit methods: bKash, Nagad, Rocket, Upay and direct bank transfer. The minimum deposit amount across all methods is just ৳200. All methods are fully secure and funds are credited instantly.
Funds deposited via bKash, Nagad and Rocket are added to your sixbet account almost instantly. Your balance typically updates within a few seconds to a maximum of a few minutes. Bank transfers may take a little longer.
The minimum withdrawal amount at sixbet is ৳500. Withdrawal requests are usually processed within 5 to 30 minutes — among the fastest of any online betting site in Bangladesh. Having your KYC verification completed makes the process even faster.
sixbet does not charge any deposit or withdrawal fees itself. However, your mobile banking provider (bKash, Nagad, Rocket, etc.) may apply a small service charge according to their own rules — this is entirely dependent on their policy.
Log in to your sixbet account and go to the "Deposit" option. Select Nagad as your payment method. Enter the amount (minimum ৳200) and follow the on-screen instructions to confirm the payment from the Nagad app. Once the funds are deposited successfully, they will appear in your balance.
Withdrawals are normally completed within 5–30 minutes. If you have not received your funds after that time, first check that your KYC verification is complete and that any bonus wagering requirements have been met. If the issue persists, contact 24/7 live chat with your transaction ID.
Games and How to Play
To bet on BPL matches at sixbet, go to the Cricket section and select the ongoing or upcoming BPL match. A variety of betting options are available including match winner, toss and top run scorer. Review the markets and odds carefully before placing a bet. You need sufficient balance in your account to place a bet.
Yes, sixbet offers a live betting feature. Odds update in real time while the match is in progress and you can place bets at any moment. Live betting markets are open for major cricket events including IPL, T20 World Cup, ICC tournaments and BPL.
Yes. All slot games at sixbet run fully in a mobile browser. On any Android or iOS device you can play directly in the browser without downloading an extra app. The games are built with HTML5 technology, so graphics and controls work equally well on smaller screens.
RTP (Return to Player) is a theoretical figure that indicates what percentage of total bets a game may return over the long term. A higher RTP generally means a comparatively better return for the player. However, this is only a long-term average — every spin or round is completely random.
The game providers whose platforms sixbet uses — Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others — determine every outcome through RNG (Random Number Generator) technology. This technology is internationally audited. sixbet is committed to ensuring fair play.
Enter the sixbet Live Casino section. Choose your preferred game from the Evolution Gaming or Ezugi live dealer tables — live blackjack, roulette, baccarat or live show games. Games are played via video streaming with a real dealer. A good internet connection will significantly improve the experience.
Bonuses and Promotions
When you open a new account at sixbet and make your first deposit, you receive a 200% welcome bonus of up to ৳15,000. For example: deposit ৳1,000 and receive a ৳2,000 bonus, giving you a total balance of ৳3,000. If there is a relevant promo code, enter it in the designated field at the time of deposit.
The wagering requirement for the welcome bonus is 10x. This means the bonus amount must be wagered 10 times before it converts to real balance. Example: if you receive a ৳2,000 bonus you need to place a total of ৳20,000 in bets. You can meet the requirement by playing slots, placing cricket bets or playing casino games — though some games may be excluded, so check the terms and conditions.
sixbet has four VIP tiers: Bronze, Silver, Gold and Platinum. By playing regularly you will move up tiers automatically. Each tier offers a weekly cashback — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold and 1.2% at Platinum. Higher tiers come with additional exclusive benefits.
Bonuses cannot be withdrawn directly — the designated wagering requirement (10x) must be met first. Once the requirement is fulfilled, any winnings earned from the bonus will move to your real balance and can be withdrawn. Visit our terms and conditions page for full details.
Yes. In addition to VIP cashback, sixbet regularly runs various promotions. During major tournament seasons (BPL, IPL, T20 World Cup) betting bonuses, reload bonuses and special cashback offers are available. Check the bonuses page regularly for the latest offers.
Safety and Responsible Gaming
sixbet uses SSL encryption technology to keep all your personal information and financial transactions secure. Data is not shared with any third party. Learn more on our privacy policy page.
Self-exclusion is a feature that lets you restrict or close your own account activity for a set period of time. To activate it, go to your account settings or make a request via 24/7 live chat support. sixbet places the highest importance on responsible gaming.
sixbet is firmly committed to responsible gaming. Deposit limits, loss limits, session time limits and self-exclusion are all available tools in your hands. If you notice signs of addiction, contact our 24/7 live chat or read our responsible gaming page.
Absolutely not. sixbet strictly enforces a 21+ age limit. Age is verified at the time of registration and again during the KYC process. If there is any suspicion that a minor is using an account, it is closed immediately.
The sixbet support team is available 7 days a week, 24 hours a day, entirely in Bengali. Come to live chat and receive a response within minutes. To contact us by email, write to [email protected].
Still have questions?
Our 24/7 Bengali support team is always by your side. Come to live chat to speak with us directly or send us an email.
Email: [email protected] | Support Hours: 24/7 (BST, UTC+6)